Terms and Conditions

Prices are in New Zealand dollars and include breakfast and use of all facilities including outdoor baths.
Prices also include 15% GST            
Rates are based on one or two persons sharing a room unless otherwise specified.

Child Policy:                    
Children's age group is up to and including 12 years old.        
Meals for children up to 3 years old will be provided free of charge.    
Children 3-7 years old 25% of adult rate, 8-12 years old 50% of adult meal rates
There is an extra charge for children using additional beds 

Cancellation and Refunds:                
Cancellation within 90 days of arrival date: 25% of the total booking price with be charged.  
Cancellation within 30 days of arrival date: 50% of the total booking price with be charged.
Cancellation within 7 days of arrival date: 100% of the total booking price will be charged.
Credit Card details supplied will be used to charge any cancellation fees.
If we are able to replace your booking, this fee may be waived.    
A refund will incur $20 fee to process            
Valley Views Glamping reserves the right to cancel a booking at any time due to adverse weather conditions. In this case, a full refund will be given.

Cancellations due to Covid-19 lockdown: a full credit will be offered towards a new date of stay.

Arrival and departure times:            
Check-in time is between 3 pm and 6 pm. Guests arriving outside of this time may only check-in by pre-arrangement.
Check out time is 11 am. 

Valley Views Glamping will not be liable for any loss of personal property of the guest.
Valley Views Glamping is not responsible for medical problems encountered before, during or after the guest's stay.
Should any dispute arise, such dispute will be governed by the laws of New Zealand